Research Mate

Subprocessors

Draft for legal review. Not yet in force.

These are the providers that handle your information on our behalf. The Privacy Policy explains how long we keep it.

ProviderPurposeRegionData it receives
SupabaseDatabase, sign-in and file storageSydney (ap-southeast-2)Everything you store: account details, transcripts, documents, uploads, boards, AI conversations, error reports and usage counts
VercelHosting the app, running its server code, and page-view analyticsSydney (syd1) for the app's server code; [verify: where Vercel processes analytics and logs]Every request to the app, including the content of pages and forms as they pass through. [verify: Vercel Web Analytics is enabled on the project] If it is, it counts page views.
Anthropic (Claude)AI suggestions, drafts and chat. The default AI[verify: region where Anthropic processes requests]The text needed for the request: transcripts, documents, highlights, themes, insights, board content, chat messages and attached images or files
Google (Gemini)AI suggestions, drafts and chat, for people who choose it under AI model on their profile or in a conversation's Model menu[verify: region where Google processes requests]The same as Anthropic, when Gemini is chosen
Cloudflare (Turnstile)A check that sign-up, log-in and password reset are not automated. It also loads with the sign-up and log-in form on the home page, so it runs when that page is opened [verify: wording on the check loading on the home page][verify: Cloudflare region]Browser signals and the visitor's IP address, as part of the check [verify: Cloudflare Turnstile data terms]
[email provider: to be chosen]Sign-in emails and invites[verify: region]Recipients' email addresses and the message content
[uptime monitor: to be chosen]Checking that the service is up[verify: region]A request to a public health address; no customer data

[verify: the data protection terms in place with each provider, and whether any provider uses data for training. Nothing on this page states a provider's own terms.]

We will update this page when a provider is added or removed. [verify: how account holders are told.]